Do you have a question about casinos in New Zealand? Whether it’s a general or specific enquiry, the list of answers below will no doubt provide the information you’re looking for.
What are the casino age restrictions?
In New Zealand, you must be at least 20 years old to enter casino gaming areas. Aside from casinos, the age limit is 18, depending on the game. There is no minimum age for the lotto. Visit this page to find out the age limits set for gambling in New Zealand.
Regardless of age, casino customers must be in possession of valid identification.
Is there a casino dress code?
Correct attire is strongly recommended! Men should wear trousers, a shirt and shoes. Casual dress is accepted for women, and there are obviously no drastic restrictions. Clothing or any other material displaying a message considered obscene, offensive, intimidating or threatening, or having a negative impact on other customers’ enjoyment of the casino, is not permitted.
Can you smoke in New Zealand casinos?
In compliance with government legislation, smoking is prohibited inside buildings and in outdoor areas of the casino. Designated smoking areas are available outside the complexes.
Electronic cigarettes and vaping devices may only be used in designated areas where smoking is permitted.
Do casinos have wheelchair access?
Yes, gaming facilities are wheelchair accessible. What’s more, casino staff are always on hand to help customers who need assistance.
Are children allowed to enter casinos?
Children are not allowed in the gaming area. New Zealand casino rules prohibit this, even if the child is accompanied by an adult. However, children are allowed in non-gaming areas such as restaurants and entertainment venues, but must be accompanied by an adult.
Are pets allowed?
No, pets are not allowed in casino complexes. The only exception is for certified service animals. Even if pets are small, they cannot be brought into the gaming areas.
Who is prohibited from entering casinos?
The following persons are prohibited from entering the gaming areas of New Zealand casinos:
- Persons under the age of 20.
- Persons who appear to be under the influence of alcohol or drugs.
- Players registered on a self-exclusion programme.
- Persons who have been placed under restrictions by court order.
- Gaming operators, employees and suppliers.
- Members and employees of the New Zealand Gambling Commission.
Any person identified as above attempting to enter a New Zealand casino will be removed from the gaming premises by casino security or the police.
Can I use my smartphone to take photos and videos?
No. Photography and videography are strictly prohibited in gaming areas. The casino security service will immediately deal with any customer found to be taking photographs or video.
Can I use an electronic device in the gaming rooms?
The use of mobile phones or other electronic devices is not permitted at gaming tables and gaming machines. If you need to use your mobile phone while playing, you must temporarily suspend your game, and move away from the gaming table or gaming machine.
What are the rules on alcohol?
The consumption of alcohol outside the buildings is not permitted. Any person who appears to be under the influence of alcohol will not be allowed to enter the casino.
In New Zealand, the legal drinking age is 20. Alcohol may be consumed in casino bars and restaurants within reason.
Can I take a bag into a gaming room?
Yes, all types of bags can be brought into the casino, but they are subject to a security search. Security may request that oversized items be checked to the cloakroom, or left in your vehicle or hotel room if you are staying at a casino resort.
Is there video surveillance?
Yes. In New Zealand casinos, CCTV is used for security, regulatory compliance and crime detection purposes. Customers in the gaming establishments are subject to image capture. Facial recognition is also used to identify people who have registered for self-exclusion at gambling premises.
Is soliciting allowed at the casino?
No. In New Zealand casinos, unauthorized solicitation, sales prospecting, advertising or distribution is strictly prohibited. Any misappropriate behaviour will be dealt with immediately by on-site security staff.
Last Updated on March 16, 2024